DRG Servers - Anniversary
(A shameless plug for a real server host!)
I can’t believe it - checked my email the other morning and there was actually an email from Lee at DRG Servers! Their last contact with me was a full year ago.
For those not familiar with the way our SoF2 clan was treated by DRG Servers, it is more fully explained in these three posts: DRG Servers - Avoid At All Costs, DRG Servers - Update, and DRG Servers - Still Unprofessional.
Here is the email I received from Lee/DRG:
Lee/DRG Servers to Mook, June 18, 2007
Hello Mook.
Can we come to some sort of conclusion on these blogs on your website.
Can we have them removed please.
When i say removed the posts have to be deleted perminantly from your web
interface.Thank you again sir.
Lee@drgservers.com
And my reply:
Mook to Lee/DRG Servers, June 19, 2007
Hi Lee,
I honestly don’t understand why you can’t seem to follow what I’m saying.
We’ve not heard back from you in a YEAR. Nothing has changed during that time, nor do I expect it ever will.
The time when DRG could have resolved this whole mess professionally is *so* far beyond gone!
My comments will remain posted, forever. I would of course post new comments about DRG if ever there were a reason to, but I don’t really see that happening. After all, as I already mentioned - it’s been a year.
The past is done, and the truth of our dealings is posted exactly as it occurred. That so many other dissatisfied DRG customers have found their way to my site to share their experiences is, frankly, your problem, not mine.
In the year our clan has been with GameServers.com (formerly ClanServers.com), our server has run nearly flawlessly. The few times there was an issue (all minor), it was resolved within hours, sometimes minutes. Their customer support has been unfailingly professional, courteous, and as an added bonus could actually spell words correctly and construct proper sentences.
I understand your desire to perform damage control on your reputation, but what has been written will remain for as long as I have a site. The only comments you have a chance to influence are those not written yet.
I guess I’ll hear from you again next year? 2008 it is then.
August 17th, 2007 at 11:15 am
The reason they want it removed is that you google drgservers, your blog comes up listed before their site does
Anyhow, they give good service (drgservers) but their support system is ‘broke’ to say the least; mailing or opening a support ticket takes at least 14 days to get responded to and up to 3 months to get resolved.
DRg is cheap and gives a lot, but also takes a lot; In the last year they have been down for almost 3 weeks in total. Reseted their control panel almost each 2 months (making your account unable to log in) and costing you lost of time to fix an error they make (support system is … the shit)
However they have always been friendly to me, and given compensation for looses i made by them, but still its no fun to wait and wait, make yourself angry etc.
Ive hosted at several other companies and they give less but hell they answer within 24 hours and try to support you all the way!
This is out of first hand experience and by others who are also still hosting at drgservers.com ; simply bec they dont wanne loose their ip when switching servers.
August 19th, 2008 at 11:56 am
DRG Servers is the worst excuse for internet hosting ive ever had the displeasure of dealing with. Not only are they rude, but their servers are obsolete pieces of SHIT that are also down about 67 percent of the time. Fuck you lee@drgservers, you are a moron, and I’m glad to see that your site shut down. Good riddance, and fuck drgservers.com!
-Kronic0071
September 11th, 2008 at 10:09 pm
Can you feel the love for DRG around here? They really stuck it to a lot of folks.